MyHR+ - Transformation Implementation Unit (TIU) (2024)


The integrated HR and payroll information management system

What is MyHR+?

Human Resource departments are increasingly required to be strategic business areas. My HR+ is an enabler in improving the operations and delivery of HR services in the public sector. With over 120,000 employees spread across almost 200 ministries, departments, agencies and public bodies, it is very challenging to maintain and access basic employee information using paper-based systems or a variety of electronic systems. It makes the management of HR inefficient. This leads to, among other things:

  • poor internal customer satisfaction
  • poor people decisions and
  • a bad view of HR departments

MyHR+ is a bespoke system and offers different levels of access based on job function. The system is being implemented on a phased basis and it is a very easy-to-use web-based software that allows organisations to manage and operate more efficiently.



  • Access personal data
  • Schedule leave, submit claims
  • Request salary advance
  • View, save and print payslips
  • Register for training

HR and Payroll

  • Recruit
  • Process personnel actions
  • Run regular payrolls
  • Run off-cycle
  • Process bank deposits for net pay and deductions
  • Reconcile payroll accounts
  • Performance appraisal management
  • Competency management


  • Team schedule e.g. leave and training
  • Leave approval
  • Claims approval
  • Performance management
  • Training register
  • General requests e.g. recruitment and disciplinaryaction
  • Run reports such as performance summary and attendance


  • MyHR+ allows for the digitisation of HR records, easy retrieval of HR information, the proper planning of human resource needs in the public sector and full payroll automation. It also enables a more rapid deployment of HR shared services.

    Some of the main benefits of the system are:

    • Strategic and enhanced efficiency in HR management and administration
    • Greater access to information through the standardisation of HR functions, policies, practices and procedures
    • Data analytics that ensure the availability of evidence-based information for strategic and effective decision-making
    • Security and disaster recovery on a secure platform

How the System Works

MyHR+ is a bespoke system that offers different levels of access based on job function role. The general interface is the most accessible layer which allows employees to access self service features like employment record, schedule leave, submit claims, request salary advances, register for training and view, print and save payslips. The Back Office gives HR/Payroll access to more features than the general user interface. HR and Payroll are able to access employee data and can make changes where necessary, i.e. performance management, facilitate recruitment, run payrolls, process bank deposits, and more. Support allows public service employees to contact the MyHR+ team to address technical issues experienced. The support section of the system gives three (3) options for making contact. These are by email, telephone or through online chat.

MyHR+ Roll Out

Currently there are over 67,000 public sector workers and 50 entities using the MyHR+ system. These are:

Accountant General’s Department
Administrator General’s Department
Aeronautical Telecommunications Ltd
Agro- Investment Corporation
Anti-Dumping and Subsidies Commission
Auditor General’s Department
Department of Government Chemist
eGov Jamaica
Electoral Commission of Jamaica
Factories Corporation of Jamaica
Forestry Department
Institute of Forensic Science and Legal Medicine
Jamaica Constabulary Force (Civilian)
Jamaica Customs Agency
Jamaica Fire Brigade
Jamaica Information Service
Jamaica Intellectual Property Office
Jamaica Social Investment Fund
Jamaica Tourist Board
Jamaica Vacations Limited
Maritime Authority of Jamaica
Ministry of Agriculture & Fisheries
Ministry of Culture, Gender Entertainment, & Sport
Ministry of Economic Growth and Job Creation
Ministry of Education, Youth and Information
Ministry of Finance and the Public Service
Ministry of Foreign Affairs & Foreign Trade
Ministry of Health & Wellness
Ministry of Industry and Commerce
Ministry of Tourism
Ministry of Transport & Mining
MOH Supplementary to Medicine
National College for Educational Leadership (NCEL)
National Education Trust (NET)
National Environment and Planning Agency
National Housing Trust
National Land Agency
Ocho Rios Commercial Centre (UDC)
Office of the Cabinet
Office of the Prime Minister
Office of the Services Commissions
Office of Utilities Regulation
Passport, Immigration and Citizenship Agency
Pharmacy Council of Jamaica
Planning Institute of Jamaica
Public Broadcasting Corporation of Jamaica
Public Procurement Commission
Runaway Bay Water Company (UDC)
Spectrum Management Authority
St. Ann Development Company Limited
Tax Administration Jamaica
Toll Authority of Jamaica
Transport Authority
Universal Service Fund
Urban Development Corporation

1.Office of the Services Commissions
2. eGov Jamaica
3. Passport, Immigration and Citizenship Agency
4. Accountant General's Department
5. Transport Authority
6. National Housing Trust
7. Jamaica Customs Agency
8. Aeronautical Telecommunications Ltd
9. Tax Administration Jamaica
10.Ministry of Industry, Commerce, Agriculture and Fisheries
11. Ministry of Finance and the Public Service
12.Jamaica Constabulary Force (Civilian)
13. Office of the Prime Minister/Office of the Cabinet
14.Administrator General’s Department
15.Agro- Investment Corporation
16. Factories Corporation of Jamaica
17. Government Chemist
18. Institute of Forensic Science and Legal Medicine
19. Jamaica Civil Aviation Authority
20. Jamaica Fire Brigade
21. Jamaica Information Service
22. Jamaica Intellectual Property Office
23. Jamaica Vacations Limited
24. Ministry of Economic Growth and Job Creation
25. Ministry of Education, Youth and Information
26. Ministry of Culture, Gender Entertainment, & Sport
27. Ministry of Health & Wellness
28. Ministry of Tourism
29. Ministry of Transport & Mining
30. Office of the Supervisor of Insolvency
31. Office of Utilities Regulation
32. Public Broadcasting Corporation of Jamaica
33. Spectrum Management Authority
34. Toll Authority of Jamaica
35. Urban Development Corporation
36. Jamaica Tourist Board
37. National Land Agency
38. Electoral Commission of Jamaica
39. Administrator-General's Department
40. Auditor General's Department
41. University Hospital Of The West Indies

42. Ministry Of Justice

43. North East Regional Health Authority

44. Western Regional Health Authority

44. South Regional Health Authority

45. South East Regional Health Authority

46. Ministry Of Science, Energy and Technology

47. Integrity Commission

48. Jamaica Deposit Insurance Corporation

49. Jamaica Tourism Enhancement Funds

50. Campion College

Currently there are over 67,000 public sector workers using the MyHR+ system, with 40 entities now utilising the the system.

MyHR+ - Transformation Implementation Unit (TIU) (1)

Case Studies

MyHR+ Payroll Case Study

MyHR+ HR Case Study

MyHR+ ESS Case Study

MyHR+ - Transformation Implementation Unit (TIU) (2)


Fact Sheet

MyHR+ Fact Sheet

MyHR+ Brochure

MyHR+ Brochure

MyHR+ ESS Case Study

MyHR+ Payroll Case Study

MyHR+ HR Case Study

MyHR+ - Transformation Implementation Unit (TIU) (2024)


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